Built for Irish & Northern Irish Trades
We capture your jobs while you’re on the tools, driving, on the phone, on holiday, and more.
Captiva answers your calls, captures new enquiries, and sends the details straight to your phone — 24/7.
When you’re on the tools, driving, or with another customer, Captiva makes sure every caller gets a professional response and every lead is followed up.
- Answers calls 24/7
- No setup fee
- Cancel anytime
- 14-day free trial
New Job Enquiry
Boiler not working
John Smith · Belfast
07700 900123
Urgent — no heatingMissed call handled
Quote requested for bathroom leak
Every unanswered call is a job going to someone else
When you can’t get to the phone, the work doesn’t wait — it goes down the road.
- 1 in 4calls go unanswered
Tradespeople miss around a quarter of incoming calls — on the tools, driving, or already with a customer.
- 80%won’t leave a voicemail
Most callers simply hang up rather than leave a message. If no one picks up, the enquiry is gone.
- 85%ring the next tradesperson
A missed caller rarely tries again — they move straight on to a competitor who answers.
Captiva makes sure the opportunity isn’t lost.
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters — name, number, location, job type and urgency.
- 3
You Get the Opportunity
You receive the enquiry by SMS straight away so you can respond when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Your AI already knows your business
Before Captiva answers a single call, it scans your website to learn your services, prices and the way you talk — so every conversation with your customers has full context from the very first word.
- Your services & specialities
- Opening hours & pricing
- The areas you cover
- The way your business talks
See what missed calls are costing you
An interactive calculator that turns missed calls into a real pound figure.
in missed work every month
That's revenue Captiva could help you win back — by answering every call you miss, day or night.
See every opportunity in one place
Every new opportunity, follow-up and your performance in one clear view — on your laptop at the desk or in your pocket on the job.
- Jobs awaiting your action
- Potential revenue at a glance
- Track your monthly performance
- On web and mobile — always in sync
Simple pricing that pays for itself
One flat monthly fee — no setup costs, no contracts, cancel anytime.
Basic
Ideal if you occasionally miss calls.
- AI receptionist answers your missed calls
- Branded to your business
- Lead dashboard
- Instant push notifications for every lead captured
- Up to 20 captured calls a month
- Email support
Premium
Best for busy owner-operated trades who never want to lose an enquiry.
- Everything in Basic
- Confirmation SMS sent to your customers
- Premium AI voice with human-like local accent
- Advanced lead dashboard
- Full transcript of all your missed calls
- Instantly recognise repeat callers and their previous enquiries
- Urgency scoring on every job
- Business insights & analytics dashboard
- Up to 60 captured calls a month
Max
Built for trades with a high volume of enquiries, looking to automate more of their customer journey.
- Everything in Premium
- Unlimited calls captured, 24/7, 365
- Full customisation of our AI
- Advanced analytics & reporting
- Priority support
Coming Soon
- Automated scheduling assistant
- Full booking system integrated with your calendar
- WhatsApp integration for your customers
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call — day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
Trusted by trades across Northern Ireland
Social proof that the service captures real jobs and pays for itself.
I was missing five or six calls a day out on the tools. Captiva picks them all up now and texts me the job details before I've even packed the van. It paid for itself in the first week.
Customers used to just ring the next firm if I didn't pick up. Now every call gets a professional answer, day or night, and I only call back the leads worth my time.
The urgency scoring is the bit I love! I know which boiler breakdowns to jump on first. It's like having a receptionist without the wages.
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
We use natural, conversational AI. We answer in your business name, speak clearly and politely, and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, score how urgent the job is, and prompt you everything you need to know straight away — so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware — we work alongside the phone you already use.
Most trades are up and running within minutes. Tell us your business details when you start your free trial and we’ll have your AI receptionist live and answering missed calls in no time.
We’re built for trade enquiries — booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so nothing slips through the cracks and you can follow up.
Yes — on our higher tiers you can fully customise how we greet callers and the questions we ask, so we represent your business exactly the way you want.
Yes — and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only used for one thing — getting the enquiry to you — never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee — no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.